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Transparency & Trust: Our Legal Commitments
Your privacy matters learn how we handle data responsibly and comply with
global regulations
Your Privacy Matters: Policies and Protections" "FullerCreative’s Legal Framework: Clarity and Compliance"
Refund Policy
POZENZA will only accept cancellation of an order if notified within 48 hours of its receipt. Where manufacturing, material or other costs have been incurred the order will stand. If a Buyer decides to terminate business with POZENZA, all work, materials or associated costs shall be invoiced for and payable by the Buyer. Any deposits, advances or preliminary payments will be treated as a cancellation fee and are non-refundable.
POZENZA operates a strict No Returns policy unless goods are deemed to be faulty or otherwise agreed by the Company. In the event of Goods considered to be faulty, the Buyer should notify POZENZA of its intention to return the item and wait for return instructions. Goods must be returned to POZENZA in original wrapping and unused unless otherwise agreed. Return delivery costs are payable by the Buyer unless agreed by POZENZA in advance.
Privacy Policy
Who we are
Our website address is: Potenza.net
What personal data we collect and why we collect it.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An annoy missed string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites, Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with?
How long we retain your data!
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data?
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information. Additional information. How we protect your data. What data breach procedures we have in place. What third parties we receive data from. What automated decision making and/or profiling we do with user data. Industry regulatory disclosure requirements
17B – 20B Cookley Wharf Industrial Estate | Leys Road | Brierley Hill | Dudley | DY5 3UP
VAT: GB995063387 | Registration No: 07327018
Warranty And Repairs
It’s rare but occasionally things can go wrong so the following information helps you identify the next steps.
Five-year product warranty. We warrant products sold to be free of defects in material and workmanship for a period of five years.
If a product, part of component is found to contain defects in material or workmanship within the applicable warranty period, we will repair or replace it with the same or comparable product, at its option, free of charge. Any product, part or component subject to a warranty claim must have been installed and maintained according to our instructions and must not have been subjected to unreasonable use or modified in any way. This warranty applies to original purchasers only who acquire their products new from us or one of our authorised dealers. The warranty period starts from the date of invoice.
Exclusions
This warranty does not apply to product failure resulting from:
• Normal wear and tear.
• Failure to apply, install, or maintain products according to our published instructions and guidelines.
• Abuse, misuse or accident.
• Alteration or modification of the product.
The following products and materials are not covered by this warranty:
• Products considered to be consumables (moving parts such as hinges).
• Electronic components.
• Changes of wood colour due to ageing or to exposure to light.
• Customer’s own (COM) or non-standard textiles and materials.
• Fabric – We offer no warranty on any fabric or leather used, please refer to each fabric manufacturers individual warranty before specifying. Variations occurring in surface materials (e.g., colourfastness or matching grains, textures and colours across dissimilar substrates and lots). This warranty applies only to products delivered within Europe.
Except as stated above all conditions, warranties and representations, whether express or implied, statutory or otherwise in relation to the products are excluded. This limited warranty is the sole remedy for product defect and no other express or implied warranty is provided, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. We shall not be liable for consequential or incidental damages arising from any product defect including death or personal injury resulting from negligence.
Frequently Asked Questions
We are here to answer your questions
You can contact FullerCreative.net through our online form, email, or by booking a free consultation.
