Fuller Creative respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request services, or interact with us online.

By using this website or submitting information to Fuller Creative, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Fuller Creative may collect information you voluntarily provide, including:

• Name
• Business name
• Email address
• Phone number
• Website URL
• Mailing address
• Project details
• Budget information
• Service inquiries
• Messages submitted through contact forms
• Information shared through email, phone, text, meetings, or other communication channels

We may also collect basic technical information automatically when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referring website
• General location data
• Website usage behavior

2. How We Use Your Information

Fuller Creative may use collected information to:

• Respond to inquiries
• Provide estimates, proposals, and service recommendations
• Communicate with clients and prospective clients
• Deliver marketing, advertising, consulting, web design, branding, AI, and creative services
• Manage projects and client relationships
• Improve our website, services, and user experience
• Analyze website traffic and performance
• Run advertising, remarketing, or analytics campaigns
• Process payments or invoices
• Maintain business records
• Comply with legal, regulatory, or contractual obligations
• Protect our website, business, clients, and users from misuse or security issues

3. Website Analytics and Tracking

Fuller Creative may use analytics tools, tracking pixels, cookies, tags, or similar technologies to understand how visitors use our website and how our marketing efforts perform.

These tools may collect information such as website visits, page views, clicks, traffic sources, device information, browser information, and general user behavior.

We may use third-party platforms such as Google Analytics, Google Ads, Meta, YouTube, TikTok, LinkedIn, email marketing platforms, CRM systems, or other marketing and analytics tools.

4. Cookies

Cookies are small files placed on your device that help websites function, remember preferences, analyze traffic, and support advertising or remarketing.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

5. Advertising and Remarketing

Fuller Creative may use advertising platforms to show ads to people who have visited our website, interacted with our content, submitted forms, or engaged with us online.

Third-party advertising platforms may use cookies, pixels, device identifiers, or similar technologies to deliver relevant ads and measure campaign performance.

You may be able to manage advertising preferences directly through platforms such as Google, Meta, TikTok, LinkedIn, or other services.

6. How We Share Information

Fuller Creative does not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, provide services, or support marketing and website functionality. These may include:

• Website hosting providers
• Email service providers
• Payment processors
• CRM platforms
• Analytics providers
• Advertising platforms
• Project management tools
• Contractors, freelancers, or business partners assisting with client work
• Legal, accounting, or professional advisors
• Government agencies or law enforcement when required by law

We only share information as reasonably necessary for business, service, legal, or security purposes.

7. Client Information and Project Materials

Clients may provide Fuller Creative with access to websites, advertising accounts, social media accounts, analytics platforms, brand assets, customer data, business information, creative files, passwords, and other project-related materials.

Fuller Creative uses this information only for the purpose of providing agreed-upon services, managing projects, communicating with clients, and fulfilling contractual obligations.

Clients are responsible for ensuring they have the right to share any customer data, content, media, credentials, or business information provided to Fuller Creative.

8. AI-Assisted Tools

Fuller Creative may use AI-assisted tools to support research, drafting, strategy, automation, content development, editing, data organization, creative concepts, and workflow efficiency.

Information submitted to AI tools may be processed by third-party technology providers depending on the tools used and the nature of the project.

Fuller Creative makes reasonable efforts to avoid submitting sensitive, confidential, or unnecessary personal information into AI tools unless it is required for the requested work or authorized by the client.

9. Data Security

Fuller Creative takes reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, online platform, server, or digital storage method is completely secure. We cannot guarantee absolute security of information transmitted or stored electronically.

10. Data Retention

Fuller Creative may retain information for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Complete projects
• Resolve disputes
• Enforce agreements
• Comply with legal obligations
• Support future client communication
• Improve business operations

When information is no longer needed, we may delete, archive, anonymize, or securely store it according to our business practices and legal obligations.

11. Email and Marketing Communications

If you provide your email address, Fuller Creative may contact you about inquiries, services, proposals, project updates, marketing information, business updates, or relevant opportunities.

You may opt out of marketing emails by following the unsubscribe instructions included in the email or by contacting us directly. Transactional or project-related communications may still be sent when necessary.

12. Text Messages and Phone Communications

If you provide your phone number, Fuller Creative may contact you by phone or text regarding your inquiry, project, services, appointments, proposals, or business relationship.

Message and data rates may apply depending on your mobile carrier.

13. Third-Party Links

Our website may include links to third-party websites, platforms, tools, or services. Fuller Creative is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

14. Children’s Privacy

Fuller Creative’s website and services are intended for businesses, organizations, and adults. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

15. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain marketing communications
• Limit certain types of data processing
• Ask questions about how your information is used

To make a privacy-related request, contact Fuller Creative using the information listed below.

16. California and Other State Privacy Rights

Depending on where you live, certain state privacy laws may provide additional rights regarding personal information.

Fuller Creative will respond to valid privacy requests as required by applicable law. We may need to verify your identity before processing certain requests.

If your business requires specific compliance language for California, Colorado, Virginia, Connecticut, Utah, Texas, or other state privacy laws, that language should be reviewed and customized by a qualified attorney.

17. International Visitors

Fuller Creative is based in the United States. If you access our website from outside the United States, you understand that your information may be collected, processed, stored, and used in the United States or other locations where our service providers operate.

18. Changes to This Privacy Policy

Fuller Creative may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website after updates are posted means you accept the revised Privacy Policy.